Our #1 priority is to make sure our clothes make you & your little ones happy! Exchanges and store credit will be accepted in the following cases:
1. You ordered a size that does not fit your child
2. You received a damaged item- please send pictures to be verified
3. You received the wrong item/s- please send pictures to be verified
Refunds will only be accepted in the following cases:
1. You received the wrong item/s- please send pictures to be verified
2. You received a damaged item/s- please send pictures to be verified
3. You received an incomplete order or you did not receive your order at all
E-mail: reynaflo10481@gmail.com or use our live chat option within 5 days of order receipt.
Please be sure to provide:
- your name
- order number
- contact number
- the reason for your return
You must receive authorization from customer service prior to returning the order. Unauthorized returns and returns sent back without requested information will not be accepted. Please allow 2-3 business days to respond to your inquiry.